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Attributional ambiguity
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Attributional ambiguity : ウィキペディア英語版
Attributional ambiguity
Attributional ambiguity is a psychological attribution concept describing the difficulty that members of stigmatized or negatively stereotyped groups may have in interpreting feedback. According to this concept, members of groups that often experience social stigma find it challenging to determine whether feedback is based upon their actual behavior or membership in a stereotyped stigmatized group. This can lead stigmatized group members to feel uncertainty about whether negative outcomes are due to discrimination against them or their own behavior. In comparison, they might discredit positive feedback as a form of sympathy rather than seeing it as the result of their ability and achievement. The term was coined by Jennifer Crocker, Brenda Major and their colleagues.
==Implications==
Attributional ambiguity can have unfortunate repercussions for members of stigmatized groups.〔 Members of groups that are ‘stereotype-vulnerable’ or are often stereotyped are at greater risk of having less self-worth through the lens of attributional ambiguity. With this concept, when people of an often stigmatized group receive feedback, they are unsure what the basis is for that feedback and believe it could have been attributed to things other than performance alone. Whether it is positive or negative feedback they face uncertainty about how accurate that feedback was and thus feeling uncertain about how to interpret the responses.
In the absence of true feedback one cannot totally rely on that evaluation and thus cannot adjust their behavior or performance accordingly. Attributional ambiguity can be applied in a very broad sense, considering how often people seek feedback. In academics, athletics, relationships, etc. are all areas in which feedback can be pivotal. For example, if it is known that a manager is very sensitive to his/her subordinates’ feelings, and he/she gives positive feedback, it is unclear if that feedback was true or simply an action of sensitivity.

抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)
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